What we collect
When you submit an enquiry or subscribe to our briefing, we collect the information you provide: your name, email address, and optionally your phone number, company and the details of your enquiry.
We also collect standard technical information — IP address, browser type and pages visited — for security and to understand how the site is used.
How we use it
Enquiry details are used to respond to you and, if you become a client, to deliver the engagement. Briefing subscriptions are used only to send the briefing, which you can unsubscribe from at any time.
We do not sell personal information, and we do not share it with third parties for their own marketing.
Confidentiality
Client affairs are treated as confidential. Information shared with us in the course of an engagement is disclosed only where you have authorised it, or where we are required to disclose by law or regulation — including under anti-money-laundering obligations.
Retention
Enquiry records are retained for as long as needed to respond and to meet our own record-keeping obligations. Client records are retained in line with UAE statutory requirements.
Your rights
You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to retain it. Write to info@silvermoore.ae.
Contact
Questions about this policy should be sent to info@silvermoore.ae, or to Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, UAE.